EP Global
Implementation
From Planning to Implementation
Getting started with automation should be simple. Whether you’re implementing XP-level solutions or an Intelligent Product, we provide a clear process and the right tools to support you from initial planning to successful operation.
Follow our implementation steps below and discover how our AI-powered services make the journey even easier.
Step 1
Let’s Connect!
Contact Our Team
Talk to our automation experts to find the right solution for your application.
Understand Your Application
We discuss your material flow, load requirements, operating environment and automation goals to identify the most suitable solution.
AI-Powered Pre-Sales Support
Explore our AI-powered tools to learn about products, evaluate applications and prepare for your automation journey.
Step 2
Prepare Your Implementation
Choose your product category to get started with the right preparation tools.
(E)XP Products & Use Cases
Site Survey
Download a simple site survey, walkthrough video and sketch application.
Walkthrough Video
Take your walkthrough video on-site.
Smart Products & Intelligent Use Cases
Tell Us About Your Application
Simply tell us about your application through our contact form. Share the key application details to help us prepare the scope of your application.
Step 3
Define Scope & Proof of Concept
Onboarding
You will receive an onboarding email from our team outlining the next steps. Keep an eye on your inbox.
Scope
Our experts will craft a custom solution designed to fit your needs and share it with you on this call.
Approval
On this call, we will work together to adjust this solution to your needs and define clear KPIs.
Schedule
Once you’re happy with the plan, we will confirm your on-site implementation date within 48 hours.
Step 4
Delivery
Your Solution Arrives
Your automation solution is delivered according to the agreed implementation plan.
(E)XP Automation
One Shot Implementation
- On-site walkthrough with you
- Our team will program the robot
- Proof of Concept confirmation and robot is up and running
- Training for your team
- Final handover
Intelligent Products
Your product follows its dedicated setup and activation process, supported by our digital implementation tools and product-specific guidance.
With our standalone system and box-in-a-box concept we can get your first truck running in 1 day and a full autonomous system in 2 weeks.
Ready for Operation
Once the necessary setup and checks are completed, your solution is ready to support your daily operations.
Step 5
Ongoing Support
AI-Powered After-Sales Support
Get assistance with product information, technical questions and troubleshooting through EP’s AI-powered services.
Remote Support & Monitoring
Benefit from available telematics, fleet monitoring and remote support solutions to keep your operation running efficiently.
Grow with Automation
Our team can help you explore additional applications, expand your fleet and take the next step in automation.
